About Our Client Our client is a global leader in the personal and professional development industry, organizing large-scale seminars, training programs, and conferences worldwide. The company partners with world-renowned speakers and thought leaders to deliver transformative experiences. With a strong presence across multiple countries, it has impacted millions of lives through its high-impact events. Job Overview We are looking for a detail-oriented and proactive Event Registration & Customer Service Executive to join our dynamic events team. In this role, you will be responsible for ensuring a smooth registration process, managing customer communications, and supporting event operations from pre-event setup to post-event reporting. You'll coordinate closely with internal teams to handle data, logistics, and attendee experience. If you thrive in a fast-paced environment and enjoy working behind the scenes to create seamless events, we'd love to hear from you. Join us as part of our team today, you will even get the opportunity to travel locally or internationally for events with key influential figures from different sectors of work! Key Responsibilities Event Planning & Execution Plan Organize, and execute large-scale conferences, training seminars, and live/virtual events from concept to completion. Manage event logistics, including venue selection, AV setup, stage production, catering, attendee registration, and on-site support. Coordinate speaker schedules, travel arrangements, and accommodation. Project Management: Prepare detailed project plans, timelines, and checklists, ensuring all deliverables are met within deadlines and budget. Track progress and provide regular updates to management. Vendor & Stakeholder Management Source, evaluate, and manage vendors such as production teams, suppliers, and event partners. Maintain strong working relationships with stakeholders, sponsors, and partners. Budget & Administrative Control Prepare event budgets, control expenses, and ensure cost-effectiveness. Handle administrative tasks such as contracts, purchase orders, and payment tracking. On-Site Event Leadership Lead the event setup and operations team during live events. Troubleshoot issues on-site and manage last-minute changes effectively. Marketing & Customer Engagement Support Collaborate with marketing to create promotional materials, campaigns, and communication plans. Ensure customer service excellence before, during, and after events. Job Requirements Education: Diploma or Degree in Event Management, Business, Marketing, or related field. Experience: 1-3 years in event coordination or project management, preferably in large-scale seminars, conferences, entertainment or training events. Exposure to both live and virtual event formats is a plus. Skills: Strong organizational and time-management skills with an eye for detail. Excellent communication and stakeholder management abilities. Able to work independently and handle multiple projects simultaneously. Proficiency in MS Office; experience in project management tools and CRM software is advantageous. Willingness to work extra hours, including weekends and public holidays (with compensation). Remuneration MYR 3,500 - MYR 4,500 Consultant In-charge Kah Wai | [HIDDEN TEXT] | 012 233 3162 Show more Show less