Job Description: Monitor all outbound process and coordinate with other internal and external team to ensure that the process is running smoothly Deliver outbound performance to align with plan Deliver strong leadership, influencing and collaboration skills in working with team Ensure performance of temp and full time staff followed WI. Manage, monitor and improve productivity for all functions of Outbound team Ensure all outbound team performs tasks meet KPIs as well as evaluate and improve their performance. Manage, study and understand WMS system for existing and new outbound functions and able to be a mentor for team member Prepare monthly reports, Daily reports, outbound issues, etc. Plan and manage all consumables and equipment To perform any other duties assigned by Supervisor or Manager Requirements: Bachelor's Degree in Logistic management, supply chain or any related field At least 2 years of working experience in Warehousing (e-commerce is highly preferred) Experience in Outbound Proficient with Microsoft Excel Ability to work under deadlines and pressure Good interpersonal, communication, problem solving and negotiation skills. Good team player Able to work on shift and day-off when required