Customer Service Associate(Outbound)

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  • Petaling Jaya, Selangor
  • RM 2,500-3,300 per month
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Body:Job Description:
  • Attend to all inbound and perform outbound calls as assigned.
  • Ensure complete follow through on all customer queries, investigation and feedback.
  • Participates in customer satisfaction improvement and call quality initiatives.
  • Assist the Customer Service Team Lead/Senior Supervisor with call center administrative tasks as assigned.
  • Supports the call center by proactively suggesting business improvement ideas.
  • Participate in training, meetings and events conducted by department and company. (if needed).
Job Requirements:
  • At least 1 year experience in a call center environment handling inbound/outbound calls.

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