IT Business Analyst
- Kuala Lumpur
- Permanent
- Full-time
- Participate in the requirement study, research, feasibility study, functional analysis and design phases, functional testing, user acceptance testing and end-user training of any new IT software development projects and/ or product development for the eldercare industry
- Perform technical and business impact analysis for modifications needed in existing web-based SaaS/SOA and bespoke applications to meet changing user requirements
- Involve in market-driven Software/ SaaS product development, enhancement and roadmapping
- Assist in troubleshooting software application and system issues
- Work with Product Owners, Software Architects, Developers, Project Managers and customers/ end users (e.g. doctors, nurses, clinicians, administrators, IT Manager, etc.) on change requests and enhancements to current systems
- Produce Functional Specification, User Story and Functional Test Case
- Chance to participate in consulting and proof-of-concept/pilot and other trailblazing/ meaningful projects
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma in any field
- 2 solid years of relevant working experience, preferably working as business analyst, system analyst, product analyst, functional consultant, etc
- Candidates should be versatile and independent in picking up new technology, and possess strong logical and analytical problem-solving skills
- Able to do flowcharting and business process analysis
- Ability to grasp and understand business requirements
- Enjoy solving real-world problems, applying new technology and creating new software/SaaS products
- Good communication and interpersonal skills as you are expected to liaise/interface with customers/end-users (including doctors, nurses, social workers and healthcare professionals)
- Excellent professional and working attitude
- Proficient with MS Office Applications (i.e. Word, Excel, PowerPoint, Project, Visio, etc)
- Meticulous, good organisational and documentation skills
- Competitive salary and yearly performance bonuses.
- Friendly and collaborative office culture.
- Office near LRT/MRT stations (accessible via public transport).
- 1 day work from home arrangement every week