Account Manager I

Travelport

Kuala Lumpur
Permanent
Full-time

16 days ago

Job Description:Travelport is a place of opportunity. It's our incredible team that makes our company great - our people drive our winning culture.What's Travelport?Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and travelers. The world is changing, and our industry must change with it. We're leading the change; we are the change.We are on a mission to power the future of travel; come join us.Role Summary:A commercial role accountable for the retention and development of a specific number of allocated top & mid-tier, important, volume customers. The Account Manager will directly own and manage the Travelport relationship with the specified customers with the aim of retaining and growing the revenue and EBITDA generated by those customers for Travelport.Key Accountabilities:-Manage a portfolio of top-tier customer accounts, serving as the primary sales contact and fostering strong relationships.
-Develop and implement strategies to retain and grow accounts, promoting Travelport products and increasing revenue.
-Negotiate contract renewals and maintain long-term customer relationships.
-Collaborate with internal teams to deliver excellent customer support and optimize resources.
-Communicate effectively with customers, translating technical terms into business metrics.
-Identify new business opportunities and overcome competitive threats while maintaining profitability.
-Map customer requirements to Travelport's offerings to drive business growth.
-Develop and maintain sales plans, manage CRM pipelines, and build key internal relationships.Required Experience:-Strong commercial skills with the ability to translate customer needs into actionable plans.
-Proven sales leadership, capable of negotiating deals at senior levels.
-Excellent communication and interpersonal skills, able to influence stakeholders internally and externally.
-Deep understanding of Travelport's business model, technology, and the travel technology landscape.
-Numerically literate with financial acumen and a focus on customer satisfaction.
-Strong analytical skills and sound judgement in complex situations.
-Demonstrated leadership qualities.Interested? We'd love for you to get in touch!*Please note that if your application is progressed, you may be asked to complete a self-recorded video interview, at a time that works best for you. This is your chance to bring your skills & experience to life in your own words and style. Ensure you keep an eye on your junk folder just in case our invitation finds its way there.We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.

Travelport

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