Job Title: Pricing Systems Manager Work Location: Malaysia & China Who we are At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next. This isn't a place to get just a job. Here, you get a career for life. It's a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results - for our customers, for our people and for the planet. Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellen ce. Our Values We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results. With one FedEx culture, we: Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next. Awards FedEx has consistently ranked among the top 20 in the "World's Most Admired Companies" report, published in FORTUNE magazine, since 2001 Ethisphere named FedEx as one of World's Most Ethical Companies in 2023. Job Summary: The Pricing Systems Manager is a strategic leader responsible for overseeing and optimizing pricing systems across APAC. Reporting to the MD of Marketing, you will lead a team of 7 analysts in managing the development, testing, rollout, and support of pricing applications. Your focus will be driving operational efficiency through seamless system integration, root cause analysis, and implementation of scalable solutions. What you will be responsible for: Team Leadership & Operational Ownership Lead, motivate, and manage a team of 7 analysts owning a suite of pricing systems and applications. Ensure reliability, quality, and compliance of pricing systems with corporate IT standards. Solution Design & Business Collaboration Collaborate with cross-functional (sales, pricing, IT teams) and global (APAC, EU, US) stakeholders to gather, scope, and manage business requirements. Design and champion solutions aligned with business and technology goals, developing business cases alongside stakeholders. Project & Quality Management Plan and manage IT projects end-to-end, ensuring alignment with business objectives, timelines, and budgets. Establish SOPs, contingency plans, and business continuity strategies. Monitor project progress, escalate risks, and assure system and application quality. Continuous Improvement & Issue Resolution Lead root cause analysis of pricing system issues and implement long-term, scalable fixes. Develop and track KPIs to measure system performance, issue resolution, and team productivity.. You will be a great fit if you have: Hold a Bachelor's or Master's degree in Computer Science, Engineering, or a related discipline. Have 5-10 years of relevant experience in pricing systems or IT applications management, including 5 years leading analyst teams. Have a proven track record of attracting, retaining, and developing high-performing teams in diverse and inclusive environments. Demonstrate thought leadership with a creative mindset to innovate and re-engineer processes for greater efficiency. Resilient, an excellent communicator, and able to influence and drive change at all organizational levels. Proficient in at least one programming language such as Python, Java, or SQL. Thrive in diverse, fast-paced, and dynamic environments. Show more Show less