Specialist, Sales Development (Korean Speaker)
- Kuala Lumpur
- Permanent
- Full-time
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
- 2+ years of experience in a sales-focused role, with a strong emphasis on lead generation
- Proven track record in achieving and exceeding individual and team sales quotas/goals
- Experienced in high-volume calling and outbound prospecting
- Quick learner with the ability to adapt to new technologies and data tools
- Strong problem-solving skills and ability to think strategically
- Proficient in Microsoft Office programs (Word, Excel, PowerPoint, Outlook)
- Hands-on experience with Salesforce.com or similar CRM platforms