Customer Support Executive for Japanese Speaker
- Kedah
- RM 54,000 per year
- Contract
- Full-time
The key role of this position is to be responsible for administration support for the new Customer Support Center.Responsibilities:
- Support to launch the new Customer Support Center by making rules, managing engineers' schedules and coordinating Customer Support meetings within group companies.
- Collaborate and communicate effectively with sales, engineering team, field support and inter-company personnel.
- Liaise with local and overseas customers / suppliers.
- Handle sales inquiries, prepare quotations and purchase orders for customers.
- Prepare and issue sales documentation (Sales Order, DO, Performa Invoice etc) upon sales order received.
- Monitor and follow-up closely on progress of orders and ensure timely delivery.
- Update ERP system.
- Support on making appointments and travel arrangements.
- Japanese speaker
- Candidate must possess a Degree in Business Administration, Sales or other fields.
- At least 2 year of similar working experience in the related field.
- Knowledge of Marketing, Engineering or Logistics will be an added advantage.
- Computer literate (MS Excel, MS Word ect).
- Possess own transport with valid driving license.
- Good interpersonal and communication skills.