Retail Generalist
- Batu Caves, Selangor
- Permanent
- Full-time
- Ensure day-to-day operations of the outlet, making sure it runs smoothly in line with company standards, including service quality, customer experience, sales performance, and operational compliance.
- Drive overall branch performance by supporting sales growth, monitoring expenses, and identifying opportunities for cost savings.
- Oversee and maintain effective branch administration, including inventory and stock control, cleanliness, and safety protocols.
- Ensure all outlet activities comply with store policies, procedures, and environmental standards.
- Manage token usage tracking, conduct regular reviews at the outlet level, and support reporting tasks such as CDM (Cash Deposit Machine) summaries, sales collection, and daily housekeeping schedules.
- Serve as the first point of contact for any issues that affect the smooth operation of the outlet, ensuring prompt and satisfactory resolution.
- Minimum SPM and above.
- At least 2 years working experience in the retail business.
- Candidates with experience managing multiple outlets have an advantage.
- Must be customer-friendly, have good integrity, and attention to detail.
- Must possess own transport.
- Willing to work on Saturdays.
- Monday - Saturday, 9:00am - 6:00pm