
Sales Manager - Personal Financial Services - (Personal Loan)
- Pulau Pinang
- Permanent
- Full-time
- To manage sales performance of Sales Executives to achieve their individual sales target
- To plan and execute team sales plan in achieving the monthly and annual acquisition target
- To communicate and liaise with credit initiation, policy and other departments on issue related to loan acquisition
- To plan, set and ensure monthly sales target by Individual Sales Executive is achieved
- Coach and develop Sales Executives to enhance their Product Knowledge and selling skill
- Coach and motivate the Sales Executives and create a highly charged and aggressive sales team
- To cultivate a professional working atmosphere that encourage career development and reduce staff attrition
- To liaise with VOC to handle/resolve customers’ complaints timely and efficiently
- Ensure compliance in all internal and external dealings
- Ensure compliance and consistency with Bank’s policy in Personal Loan acquisition effort
- To ensure team’s headcount requirements are met
- To cultivate strong customer service culture and awareness among Sales Executives
- Minimum a Diploma / Bachelor’s Degree or its equivalent in related field (with sales experience in financial industry as sales manager)
- Minimum 2 years sales management OR
- Minimum 2 years of sales experience in loan or financial industry