Job Description I. Company Summary: BridgeNet Solutions, a proud member of PSA Group, has been at the forefront of digital logistics since 2001. Specializing in comprehensive 4PL solutions, BridgeNet helps clients optimize their supply chains to achieve strategic goals. Serving a diverse clientele that includes Fortune 500 and Global 2000 companies, the firm manages over $5.4 billion in annual logistics spend, demonstrating its capability to navigate and enhance complex global logistics networks. II. Job Summary: BridgeNet Solutions is acting as the 4PL provider for a global client. Control Towers are regional hubs that direct operational activities and provide visibility to the client. As the Control Tower Operations Business Coordinator, you will play a critical part in the tactical execution of the 4PL solution by planning transportation, monitoring exceptions, and communicating with internal and external stakeholders. This role provides the opportunity to make a clear impact on BridgeNet's success through its importance as the first line of defense for transportation execution. III. Essential Functions: (Primary) Execute freight transport, load, and consolidation planning Execute 3PL nominations and booking process for all MOT's Proactively identify and resolve disruptions or delays in the supply chain, working with 3PL providers, internal teams, and vendors to mitigate issues. Act as the point of contact for freight transport related communication with vendors, 4PL customer, and 3PL's. Provide solutions to shipment specific questions and inquiries to client with options Monitor and follow up on non-compliant or missing communication events Other functions as assigned by superiors within scope Job Requirements IV. Job Specifications: Knowledge and Skills: Operational knowledge of both SEA and AIR with added knowledge of Dangerous Good handling is an advantage Strong interpersonal skills and worked with APAC environmental Industry experience, worked in 4PL or 3PL in prior Sound understanding of a service organization Excellent written and verbal communication skills Ability to communicate in Chinese (Mandarin) is essential. Ability to prioritize tasks in order to achieve objectives Ability to perform in a multicultural matrix environment Microsoft Office, Word, Excel and PowerPoint Education: Bachelor's degree Minimum of 3 years of transportation analyst/coordination experience Demonstration of business acumen required Travel/Meeting Requirements Travel is expected to be less than 5% Meetings and conference calls may be required outside of normal business hours to allow for global participation. Show more Show less