Staff Specialist, ERP Systems
- Malaysia
- Permanent
- Full-time
- Job type:
Malaysia * Discipline:
Information Technologyபினாங்கு, MalaysiaPosting date: 01 Aug 2025Reference: 66515Elevate your career while advancing patient care.Proclinical is seeking a Staff Specialist, ERP Systems to join a global IT team in Penang, Malaysia. This role focuses on optimizing and maintaining ERP systems with the latest technologies while ensuring seamless collaboration across international time zones. The position requires a strong customer mindset, technical expertise, and the ability to work effectively in a global environment.Responsibilities:
- Optimize and maintain the technical setup of ERP systems, ensuring they align with the latest technologies.
- Manage system performance, background jobs, load balancing, vulnerability handling, and provide technical support.
- Perform administrative tasks such as user and client administration, backups, installations, configurations, maintenance, and lifecycle management.
- Oversee upgrades of business applications within the ERP suite.
- Adhere to change management processes and good documentation practices.
- Participate in projects with a focus on technology and best practices.
- Collaborate with stakeholders and vendors across different time zones, including European hours, to ensure effective communication and service delivery.
- Strong customer-focused mindset with excellent communication skills in English.
- Background in ERP consultancy or solution architecture, preferably with knowledge of M3 ERP (training provided if unfamiliar).
- Ability to balance and align varying stakeholder interests and build successful cross-functional relationships.
- Strong analytical and problem-solving skills for troubleshooting complex solutions.
- Team player with experience working in a global, cross-cultural environment.
- Bachelor's degree in computer science, information systems, software engineering, or a related field.
- Experience as a solution architect with ERP systems is an advantage.
- Flexibility to work late hours occasionally to support global stakeholders.