Consumer Branch Manager - Kluang

Kluang, Johor
Permanent
Full-time

1 month ago

WHO WE ARE:As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.Your Opportunity Starts Here.Consumer Branch Manager
Job Responsibilities:

To effectively and efficiently manage the consumer sales team resources, for both Branch Banking,

and Premier Banking Segments, to achieve the targets / standards for sales, high-level, consistent
service quality and risk management

Build business partners and reciprocal business relationships
Manage the Sales Team Manager(s) of Consumer Banking, Branch Banking, and Premier Banking (if

any) to achieve revenue targets for the branch

To be responsible to implement the structured engagement process with Workplace Banking Acquisition

Team for incremental acquisition of new companies and individual staff accounts for the branch.

To be responsible for the branch’s overall relationship with the IQ Corporates for continued business

growth opportunity (includes cross selling)

To ensure Team Manager / Deputy Team Manager plan, manage and oversee the running of iQ New /

Existing corporates roadshows/events.

Drive Asset Under Management and Customer Information File growth for the branch by planning

branch events/activities

Promote usage of sales & service methodology to achieve targets
Optimize customer interaction tools such as CRUs and campaign leads to deliver sales results
Achieve consumer sales team compliance in all statutory and regulatory requirements
Achieve a Pass in Internal & External Audit, Health Checks and Call Backs
Build and develop staff competencies and leadership qualities
In charge of recruitment and maintain low staff attrition

Job Requirements:

Degree in banking and finance, accounting or business administration, with at least 5 years’ experience

in branch banking with exposure in sales, service & operational aspects

Strong Leadership & Sales Management Skills
Sound financial knowledge
Strong written and verbal communication skills
Good understanding of banking law and practices

Degree with Sales Leadership experienceWhat we offer:Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

OCBC Bank

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