Billing Executive
- Selangor
- Permanent
- Full-time
- Generate customer invoices and credit notes accurately based on meter readings and contractual agreements.
- Respond to customer inquiries and resolve billing-related issues on timely manner.
- Handle billing disputes professionally and ensure timely resolution.
- Process contract terminations for removed or discontinued machines and update billing records accordingly.
- Support Account Managers by addressing pre- and post-sales billing queries.
- Update and maintain customer address and billing records, ensuring data accuracy across systems.
- Administer service contracts and support billing system updates.
- Document and monitor GIRO applications, including customer follow-up as needed.
- Provide support on other ad hoc billing-related tasks.
- Participate in system testing, continuous improvement initiatives, and other tasks or projects as assigned.
- Support internal and external audits by preparing and providing required documentations.
- Minimum 1 - 2 years of relevant billing experience.
- •Diploma and Degree in Business Administration, Finance, Accounting or equivalent. Fresh graduates with relevant experience may apply.
- Exposure to a shared services experience or multinational environments is an advantage.
- Good understanding of accounting principles and billing process.
- Strong communication with internal and external stakeholderss.
- Proficient in Microsoft Office especially Excel and outlook and ERP systems (e.g., Oracle)
- Team player with a positive and proactive attitude.
- Great attention to detail and excellent organizational skills.
- Ability to multitask and perform well in a fast-paced environment.
- Proactive and solution driven.
- Good documentation and reporting skills.