Sea Freight Executive
- Subang Jaya, Selangor
- Permanent
- Full-time
- Attending to customers logistics needs in ocean freight.
- Executing ocean freight bookings of customers, including but not limited to, documentation, permit declaration, data entry, arranging for pickup/delivery, etc.
- Responsible for ensuring each shipment generates the maximum contribution to the company by keeping constant focus on meeting the required service level at the lowest possible cost
- Maintain and file all records in accordance with company procedure
- Constantly review working processes with carriers and transport companies to ensure best practices, but also that fees charged are in line with competitors
- Execute full operations including B/L preparation, cargo space booking, permits declarations, etc.
- Responsible for troubleshooting any concern related to international freight transportation
- Escalating operational and/or commercial issues encountered with customers/business partners that needs higher managements attention.
- Responsible for planning and tracking the shipment according to customer requirements
- Handling of cross-trade shipments and transshipments.
- Monitor deliveries and ensure customer satisfaction
- Responsible for maintaining accurate logs of all transportation and goods.
- Prepare and ensure timely dispatch of shipping documents
- Billing, cost accrual update and file closing
- Preparing and sending out of invoices to customers in a prompt and efficient manner according to established KPIs
- Handling application of Certificate of Origin/Form E
- Any other duties as assigned by the Manager
- STPM/ Diploma holder in Logistics / Supply Chain Management or equivalent
- Min. 3 years related work experience in sea freight operations or related field in Freight Forwarding/Logistics/Transportation industry
- Good knowledge/experience in Ocean freight management (Import/Export/Transhipment)
- Strong knowledge of shipping documentation and procedures
- Ability to manage Project Cargo (OOG) is a plus
- Experience in using CargoWise freight system would be an advantage
- Proficient in MS-Office suite
- Willingness to learn and possess positive attitude.
- Good communication and interpersonal skills
- Ability to work independently and as part of a team
- Working hours : Mon-Fri (9am - 6pm)