Officer, Customer Service (KLGCC Mall)

Kuala Lumpur
Permanent
Full-time

22 days ago
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RequirementsJob PurposeTo support customers by providing helpful information, answering questions and responding to complaints.Job Responsibilities

To manning the information counter, welcoming customer and assisting customers with enquiries and provide accurate information.
To manage lost and found items services in the mall.
Respond to injuries and accident in the mall.
To manage and monitor all common facilities i.e. maintain the hygiene of the first aid room, wheelchair, baby stroller, etc.
Support the Marketing Communications department in all promotional activities / campaigns / events including event set-up, redemption.
To handle customer complaints and feedback.

Education/Professional Qualification & Education/Professional Qualification

SPM/STPM OR Diploma Holder
Relevant training or courses that Secretary and Administrative
Possess at least 1- or 2-years’ experience in Secretary and Office Administrator

Sime Darby Property