Customer Support (Cantonese Speaker Translator)

• A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonese-speaking customers.
• Provides meaning-for-meaning interpreting.
• Follows interpreter protocols as per training, policies, and procedures.
• Follows all policies and procedures related to information confidentiality and interpreter ethics.
• Attends all required training.
• Maintains confidentiality as policies.
• Uses standard office equipment such as telephones, computers, copiers, and fax machines.
• Uses MS Office applications such as Outlook, Word and Edge (or other internet browser).

• Ability to operate competently common office equipment including, but not limited to computer, fax, copier, and telephone system.
• Able to handle and translate Customer’s queries.
• Basic understanding of linguistics and different cultures.
• Skilled in adjusting to rapidly changing circumstances
• Ability to react calmly and effectively in emergency situations
• Strong attention to detail and accuracy
• Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures.
• Uses MS Office applications such as Outlook, Word and Edge (or other internet browser).

• Opportunity within a company with a solid track record of performance
• Fantastic work culture
• Attractive Salary & Benefits

Abhidi Solution