Technical Trainer

  • Selangor
  • Permanent
  • Full-time
  • 25 days ago
As a Technical Trainer, you will be responsible for designing, delivering and managing technical training programs for dealer staff. You'll play a critical role in upskilling the workforce on vehicle systems, diagnostics, tools and repair procedures ensuring high service standards across the network. Key Responsibilities: Develop and deliver hybrid system training, including powertrains, batteries and control modules. Localize global training content to align with regional language, regulations and market requirements. Conduct in-person, online and hands-on sessions tailored to technical roles. Ensure high-voltage safety training complies with all regulatory standards. Assess trainee performance through written examinations and hands-on practical evaluations. Develop structured certification pathways for dealer technicians (e.g., EV Technician Certification Level 1-3). Plan and manage the annual training calendar to ensure all dealer staff meet skill requirements before new product launches. Provide expert guidance on complex diagnostics and repairs. Act as a technical liaison between dealerships and Headquarter, track training completion, collecting feedback and drive continuous improvement of training programs. Collaborate with Headquarter and Aftersales teams to ensure training initiatives support overall business goals. Key Qualifications: Bachelor&aposs degree in Automotive Engineering, Mechanical Engineering or a related technical field. 5+ years of experience in automotive service, technical training or a related field. Hands-on experience with diagnostics, repair procedures, and modern vehicle systems (including EVs and hybrids). Strong understanding of vehicle systems, including powertrains, high-voltage systems, and electronic control modules. Proficient in using learning management systems (LMS) and presentation tools (e.g., PowerPoint, video conferencing platforms). Excellent communication, presentation, and facilitation skills. Ability to simplify complex technical concepts for varied audiences. Skilled in evaluating learning effectiveness and providing constructive feedback. Strong organizational skills to manage training calendars and logistics. Show more Show less

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