Accounts Receivable Manager (APMEA)
Kerry Group
- Kuala Lumpur
- Permanent
- Full-time
Position Type FT Permanent
Recruiter #LI-MA1
Posting Type LIAbout KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.About the roleGlobal Business Services (GBS) manages the financial processes for Kerry. Our multilingual and customer-focused employees concentrate on supplying cost effective, compliant and value add services to ensure sustainable growth for Kerry. Here in GBS, we work alongside our site colleagues to support the following services; Accounts Payable, Accounts Receivable, Site Support, MDG, Finance and Inter-Company Invoice Processing, amongst other functions.The Accounts Receivable Manager is in charge of running Accounts Receivable Operations, end-to-end process mapping, and driving projects and improvements to bring efficiency and effectiveness to meet service level metrics and the goals.Key responsibilitiesService Delivery
- Shared Service formation, due-diligence, transition and stabilization.
- Strong understanding of business model, operations and end-to-end process knowledge.
- Managing multi-location, geographies and time zones.
- Internal and external stakeholder management with 100% support and guidance to the team for managing year-end audits.
- Strategic planning and improvement of business operations via optimization and productivity.
- Managing governance and internal controls.
- Driving efficiencies and managing cost and margin.
- Managing escalations on a timely manner.
- Ensuring all the data is accurate for Reporting Purpose.
- Supporting Global Process Owners (GPOs) in implementing global standard process across geographies.
- Manage key stakeholder and providing timely and accurate information for decision making.
- Regularly connecting with relevant leadership team for building relationship and understanding the issues from business perspective.
- Manage and develop an AR team, ensuring that a proper team structure is implemented.
- Help to coordinating processes and workloads within AR Team.
- Develop employees to undertake new assignments and/or promotions.
- Maintain a stimulating work environment to motivate staff performance and facilitate employee retention.
- Ensure that the team members are cross trained to provide continuous customer service delivery during periods of leave or turnover.
- Recruitment and selection of new team members as required.
- Identify the training needs, develop the training, calendar for cross-training and skill development of employees after they have completed the initial new hire training process.
- Assess and coach individual employee development.
- Deliver performance appraisal discussions and annual assessments.
- Bachelor's degree in Accounting, Finance or related field.
- Minimum of 10 years working experience in a same capacity.
- Previous accounts receivable experience in an SSC environment is preferred.
- Strong understanding of change management and process improvement.
- End-to-end understanding of Order-to-Cash process.
- Knowledge of Billing and Collections processes. Credit activity experience preferred.
- Proficiency in MS Excel (especially with Pivot Table, Vlookup, Visual Basic and Macro) and ERP (SAP) knowledge.
- High attention to detail and ability to handle large data reports with an excellent degree of accuracy.
- Strong and proven people management background with end-to-end AR process knowledge.
- Strong verbal and written communication skills with the ability to communicate in fluent English, in a clear manner to colleagues and customers.