System Analyst, Advertising & Promotions
DKSH
- Kuala Lumpur
- Permanent
- Full-time
- Share IT best practice within DKSH.
- Provide support and ensure adherence to agreed service levels.
- Provide support for the commercial TPM Application, including troubleshooting, configuration, and user support to ensure smooth application usage.
- Collaborate with stakeholders to gather and document business requirements and translate them into technical specifications.
- Develop and execute test plans. Conduct testing, including unit testing, integration testing, and end-to-end testing, to ensure the application meets business needs.
- Assist with the integration of the TPM Application with other systems, such as SAP, ensuring data accuracy and consistency.
- Identify and drive process, user experience, and automation enhancements.
- Collaborate with cross-functional teams to streamline processes and optimize performance.
- Assist in the rollout of new features and updates to the application.
- Create and maintain technical documentation, including user manuals and system documentation.
- Provide end-user training and support as needed.
- At least 1-2 years of experience as a Functional Analyst, Business Analyst, or similar role, with a focus on commercial trade promotions.
- Strong understanding of commercial business processes, especially within trade promotions.
- Proficiency in Power Automate or similar automation tools, with experience in workflow automation and process optimization.
- Proficient in SQL for effective data extraction and processing
- Experience with data analytics and visualization tools (e.g., Power BI) is preferred.
- Familiarity with SAP or other ERP systems is an added advantage.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
- Strong analytical and problem-solving skills, with a detail-oriented approach.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Proven ability to adapt quickly to new technologies and tools.
- Proven track record of success in documenting client requirements and managing project deliverables.