Utilise CRM tools (MessageBird & Hubspot) to build strong relationship for better customer experience Overlook the day-to-day operations, including logistic, performance tracking, merchant support through backend of e-commerce site (WooCommerce) Covering the operational end-to-end process, from when the buyer searches for a product to the moment the buyer receives the products. Resolving issues and requests by making necessary adjustments in company's e-commerce system. Data entry and sorting for logistic and operation related data to maximize efficiency within budget provided. , Full time internship for Diploma/Degree students from any program Great interest in E-Commerce/Transportation/Food and is Tech-Savvy Fluent in Mandarin and English Willingness to learn and help other out to work as a team. Exhibit flexible, proactive and positive character. 6 working days [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-hometaste-job-internship-for-operation-42]