
Sales Account Manager, Technology & Talent Solutions
- Kuala Lumpur
- RM 120,000-216,000 per year
- Permanent
- Full-time
- Act as the primary point of contact for key clients in Malaysia and Singapore especially Financial Services.
- Build and maintain long-term, trusted relationships with clients.
- Proactively identify and expand business within the existing client portfolio.
- Drive growth by tracking and achieving account-specific sales targets.
- Proactively seek out new business opportunities within your assigned accounts.
- Gather market intelligence and report on industry trends and competitor activities.
- Collaborate closely with the delivery team to ensure client requirements are fulfilled.
- Manage resources from end-to-end throughout the project and service lifecycle.
- Ensure the highest standards of service quality and client satisfaction.
- Maintain accurate and detailed records of all account activities and transactions.
- Provide regular reports on sales pipeline status and account performance to management.
- Education: A Bachelor's degree or higher in any discipline.
- Experience: A proven minimum of 5-8 years of experience in sales and account management within the IT Services & Staffing (A must) industry in Malaysia.
- Customer Engagement: Extensive experience in customer service and building strong client relationships.
- Industry Knowledge: A solid understanding of the IT industry and recent market trends in Malaysia.
- Technical Skills: Proficiency with CRM software and Microsoft Office Suite.
- Core Competencies: Excellent communication, negotiation, and analytical skills, with a strong ability to work independently and manage time effectively.
- The chance to work with a dynamic and diverse team in a global technology company.
- A role with a high degree of autonomy and the opportunity to make a significant impact on the company's growth in the key Malaysia and Singapore markets.