Manager, Third-Party Resilience, CCIB

• Support all third-party Resilience related queries from service owners, support functions, and business governance teams.
• Partner with the business and other relevant functions to design effective review processes.
• Review and challenge the adequacy of the Third Party Risk and Control Assessments undertaken on non-material and material unique third-party arrangements in the TPRM Redux tool.
• Perform arrangement level control checks to ensure Service Owners have completed all necessary due diligence measures for new-to-bank, and for existing-to-bank during periodic review and trigger reviews.
• Plan and provide guidance on TPCP testing, review and challenge testing results.
• Support CCIB GPOs in reporting of TP Resilience Risks to Business Non-Financial Risk Committees (“NFRCs”) and other Resilience Forums.
• Develop MIs where needed to support TP Resilience capabilities across CCIB.

• Perform assurance controls to ensure applicable risks are appropriately triggered.
• Support risk reviews.
• Support risk escalations to relevant 2LOD teams.
• Support reporting of Operational Resilience risks and treatment actions.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Monitor uplift, mitigation and remediation actions. Track progress against control findings.
• Support training and awareness sessions on third-party Resilience due diligence as required.
• Partner with the TPRM Redux Tool team to identify areas of potential improvement in the tool.
• Support grooming, UAT and UVT.
• Partner with Country and Group Process Owners, to drive a synergy and strong partnership to mitigate Third-Party Risk in CCIB.
• Provide support to Business QPRs for prioritisation of treatment plans, where required.

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• CCIB Service Owners
• Network and Nostro Management
• Group Resilience
• Group Operational Risk
• CCIB COO Resilience
• SCM Redux Change team
• Group Legal
• Country / Regional - CCIB Heads and Country Resilience teams
• Other Third-Party Governance teams
• Country / Regional - Business Heads and Country / Regional 2LOD Resilience teams
• GIA, External Auditors

• Masters or Bachelor’s degree in related field.
• Minimum of 7 years of total experience.
• Knowledge of all segments in the business and activities with a broad understanding of CCIB Banking business.
• Hands-on experience of first line of defence, including design and implementation of control frameworks.
• Proactive and positive with the ability to make good / sound decisions and use independent judgement.
• Ability to draft reports that clearly communicate observations and risks would be required.
• Solid understanding of risk governance and quality frameworks and processes.
• Proven ability to effectively collaborate with a wide range of stakeholders.
• Ability to create effective work relationships across functions and borders.
• Experience in supply chain and / or vendor management functions.
• Assertive, tenacious and willing to challenge when required.
• Knowledge of process improvement methodologies.
• Project and Program Management skills.

• Third-Party Risk management
• Business Resilience
• Operational Risk
• Project management
• Data Gathering and Analysis
• Communicating and Influencing skills

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Standard Chartered