Operations Supervisor

Pulau Pinang
Permanent
Full-time

1 month ago

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?Day-to-Day Operations:

Guide team members in the resolution of issues arising during day-to-day business; act as initial point of escalation for operational issues
Identify root causes, define and implement corrective actions within the operational team as necessary to prevent / address issues as they arise
Monitor and analyse compliance and performance of carriers and suppliers with the use of dashboards and reports, ensuring follow up with respective supply chain stakeholders
Attend customer meetings on operational topics where required, provide input as required to prepare team meetings, monthly reviews and quarterly business reviews
Support the on-boarding of suppliers to ensure SOP compliance
Monitor KPIs, identify continuous improvement opportunities and discuss suggestions with Operations Management
Contribute to the design and implementation of improvements to processes or policies in collaboration with other CLL functions within the Control Tower or region
Manage other tasks assigned by Operations Managers
General Motors SSCP (Supplier Shipment Confirmation Portal) management
Assist Operations Manager in compilation of billing, KPI reporting, monthly reviews and quarterly business reviews
Internal Forwarder Booking management
Support Operations Manager in data collection & analysis as requested by internal or external stakeholders
Support Operations Manager in ensuring quality metrics are achieved including on time performance, data accuracy, •invoicing timeliness and accuracy
Support implementation of internal and external optimisation and improvement projects
Perform Any Additional Task as and when needed by your superiors.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

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