AMS Consultant - SAP SAP Solman/Change Management - KL
Deloitte
- Kuala Lumpur
- Permanent
- Full-time
- Configure and maintain SAP Solution Manager 7.2 and SAP Cloud ALM, to support the change management processes and workflows.
- Provide technical and functional support for SAP Solution Manager related problems, and troubleshoot any issues or risks.
- Maintain the integrator between Solman and other systems, such as ServiceNow, and ensure the smooth and efficient communication and coordination of the change management activities.
- Monitor and report on the status, progress and quality of the change management processes and deliverables, and identify and resolve any deviations or non-compliances.
- Communicate and collaborate with the change management team and other project team members on the change management processes and tools.
- Understand ERP processes and advise on change management processes.
- Bachelor's degree in computer science, information systems, engineering or related field.
- At least 3 years of experience in change management for SAP projects, preferably in an analyst role.
- Proficient in SAP Solution Manager 7.2 and SAP Cloud ALM, and familiar with other SAP tools and technologies.
- Experience in integration between Charm and ServiceNow.
- Strong knowledge of the change management best practices and standards
- Excellent communication, analytical and problem-solving skills.
- Ability to work independently and as part of a team, and to manage multiple tasks and priorities.
- Ability to adapt to changing business and project requirements, and to handle complex and challenging situations.
- Certification in SAP Solution Manager, SAP Cloud ALM, or change management is a plus.
- Curious, creative, pro-active and always seeking out new challenges.
- Willing to explore and expand knowledge on an on-going basis
- Willing to work based on Client's business work days and office hours.
- Willing to work on shift and/or on-call basis