Transmission Service Field Engineer
Siemens Energy
- Malaysia
- Permanent
- Full-time
- Within the context of Switching & Non-Switching equipment, you will be tasked to coordinate, supervise, advise on service tasks such as installation, commissioning, upgrades, and routine maintenance independently and being able to identify & resolve technical problems and makes analysis through remote or on-site activity.
- Comfortable with digital/tech tools such as remote gear & usage of various software
- Coordinates and accomplishes defined service operations and/or resolves product issues for customers equipment.
- Adheres to defined processes and applicable laws.
- Contributes to customer satisfaction by performing Service work according to customer order and expectation
- Maintains a good relationship with both internal & external customers
- Prepares all documents and reports to be signed by the customer representative
- Solves problems equipment failure and makes recommendations
- Applies safety rules and safe practices as well as environmental responsibilities
- Reports unsafe practices and incidents
- Degree/ Advance Diploma or equivalent working experience (Electrical / Mechanical Engineering) with more than 7 years' working experience
- Hands-on experience & knowledge on Electrical / Transmission Products and Services (switching & non-switching equipment)
- Have relevant technical / site experience on High Voltage equipment
- Must be comfortable handling different technical and non-technical presentations
- Able to communicate well within different levels of the organization, both internal and external
- Understands that there are cultural differences and copes with them effectively
- Ability to improvise and willingness to experience unpredictable situations
- Positive attitude to work in challenging environment and in adopting inspiring culture
- Professional English required, where additional Asian languages will be a benefit.
- Must be mobile both locally and regionally.
- Embark on Siemens Energy's Field Service Development Plan
- Be a trusted advisor to both your Internal and External Stakeholders
- Develop your technical and soft-skills working with cross-functional teams
- Take on a higher level of technical and leadership responsibilities within local and regional teams
- Numerous further training opportunities (technical, soft skills etc.) are available to you on the Siemens Energy Learning platform