Key Responsibilities: Assist with troubleshooting hardware, software, and network issues. Provide support to users by responding to IT-related queries and service requests. Help install, configure, and maintain software and hardware systems. Support system and data backup procedures. Assist in updating documentation and IT inventory. Participate in system upgrades and deployment projects. Conduct basic research for IT process improvements or solutions. Ensure compliance with company IT policies and security protocols. Requirements: Currently pursuing a degree in Information Technology, Computer Science, or a related field. Basic understanding of computer systems, mobile devices, and other tech products. Show more Show less