Responsibilities Responsibilities: Assist with the NOC L1 escalations at OS level and some application levels. Maintenance and implementation of remediations for Security, Operating systems, and Databases. Configure OS level components, re-installs, restarts, deployments. Evaluate Group Policies and implement as directed RCA for OS related incidents. Escalation to vendors like Microsoft and others for detailed RCAs. Patching on complex systems, clusters, Linux servers Ensure the Azure VM backup regime is maintained. Qualifications Requirements: Bachelor&aposs degree in Computer Science, Information Technology, or a related field. Minimum 5 years in IT support or a similar role, preferably in a banking or financial services environment is an advantage. Familiar with banking applications like Core banking, payments, treasury, fraud/compliance, and parameter management is an advantage. Experience in Cloud platform operation, Windows or Linux server operation support, network protocols, and databases. Strong understanding and application of ITIL principles and frameworks Familiarity with ticketing systems and IT Service Management (ITSM) workflows. Able to work independently, strong work commitment, trustworthy, good team player with excellent communication and interpersonal skills. Beyondsoft (Malaysia) Sdn. Bhd. is committed to being an equal opportunity employer and provides equal employment opportunities to all employees and applicants. We strive to cultivate a workplace that celebrates diversity and inclusion, where individuals of all backgrounds-regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, or any other distinguishing trait-can succeed and thrive. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, national origin, disability status, genetics, sexual orientation, gender identity, or expression. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the entire employee lifecycle. We are focused on creating an environment where everyone can reach their full potential. Employment offers from Beyondsoft (Malaysia) Sdn. Bhd. are contingent upon the successful completion of any required pre-employment processes, in line with applicable laws and regulations. Beyondsoft (Malaysia) Sdn. Bhd. does not ask for any recruitment fees, nor does it request any unauthorized payments from candidates as part of the hiring process. Other Information Linux HC Show more Show less