Senior Executive, Property Management & Customer Service
Wing Tai Malaysia Property Management Sdn Bhd
Kuala Lumpur
Permanent
Full-time
17 days ago
Job Description Provides customer service between Landlord (HM) and Tenants and resolves complaints lodged Unit readiness for vacant possession to residents - familiar with handover procedures To handle check-in/ out and related documents Defects management - to check on defects/ repairs and key into the DMS system Unit maintenance - cleaning and ventilation Expenses monitoring - tracking budget, memo preparation, and payments Involved in monitoring Concierge team and resident activities Proper filing/ record of documentation Job Requirements Possess a Diploma in hospitality/ property management or administration Minimum 4 years experience in customer service in the hospitality or property sector Good communication skills Customer-responsive and action-oriented Quick response to complaints received and able to resolve issues effectively Practical and able to take complaints from difficult residents Jobs Highlights Staggered working hours Enjoy medical, dental, optical/health screening, insurance benefits 5 minutes of easy access to the LRT station Harmonious working culture