Job Title: PE - Service desk - Cantonese Job Location: KL, Malaysia Job Summary: Providing technical first level support for multiple projects. Receiving end user calls Provide first level resolutions for EUC and Business Applications Ticket creation/Categorization / Prioritization Ticket escalation to respective Support Group Incident resolution and recovery for IT SD/Account Provisioning/L1 EUC/L1 Apps Ticket update and Closure. Language requirement - Cantonese & English About Cognizant : Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant . Employee Status : Full Time Employee Shift : Day Job Job Posting : Apr 04 2024 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.