Senior Network and Security Engineer
Logicalis
- Cyberjaya, Selangor
- Permanent
- Full-time
- Provide third level technical expertise and operational support for network and security service requests and issues.
- Act as the final escalation point for complex technical knowledge and expertise.
- Lead workshops to identify trends and challenges in customer environments.
- Develop innovative solutions to enhance customer environments.
- Implement permanent corrective fixes in adherence to change processes.
- Document solutions and knowledge in Logicalis' knowledge management system.
- Mentor junior engineers to facilitate their skill development.
- Significant hands-on experience in LAN/WAN networks and optimization, with proficiency in managing wireless devices, VOICE, and network security.
- Bonus points if you possess experience with Aruba, Cisco Meraki, Palo Alto, Fortinet security, and SDWAN.
- An analytical and systematic approach to issue resolution, complemented by excellent relationship management skills, enabling you to excel in the role.
- Strong passion and desire to continuously develop and share knowledge with others.
- Alignment with our company values, including being "Obsessed" with customer outcomes, demonstrating an "Action" orientation, and possessing an innate sense of "Teamwork."
- Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
- Pick your own adventure: Our people have moved from Help-desk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
- Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
- Flexible, modern, working arrangements: Find your own method for collaboration and productivity to achieve a happy balance. #LI-Hybrid