Position: Solution Sales Specialist Job Description: Onboard new merchants onto the Boost platform via Self Registration portal. Manage relationships with merchants on follow -ups of documents required to be onboarded through calls and emails. Work collaboratively across the organisation with Customer Service and Onboarding team to optimize and scale current processes. Implement new initiatives to enhance the tracking reliability of Boost merchants and understand merchant behaviour. Work with the Customer Service team to problem-solve merchant related issues such as rejected documents and proactively implement solutions to prevent future recurrences. To manage POSM's to be sent out the merchants once they have been approved for Boost. To assist in sending POSM's to agency that are involved in conducting maintenance for Boost merchants. To conduct/escalate primary deployments for Cash, POS, & TPA merchants. To assist on reverse collections of TPA terminals. Improve SLA on quotation, invoice, PO submissions. Create a memorandum and follow ups on payment status. Job Requirements: Bachelor's degree At least 1 year of outdoor sales experience Good track record with setting up processes and improving productivity. Excellent with Microsoft Excel & PowerPoint functions. Highly motivated problem solver able to identify issues and provide solutions in a fast-paced start-up environment. Excellent verbal and written communication skills. Strong attention to detail. Willing to work independently and under pressure.