Job Description:This role is required to assist the head of Underwriting Centre on the management and underwriting function of Consumer Lines Renewal and New Bsuiness portfolio consist of Accident and Health ( A & H ) Personal Accident and International Personal Lines (IPL) Motor and Residential within Underwriting CentreMajor Duties and ResponsibilitiesBusiness Acumen - Accountable for profit and growth of UC Consumer Lines including analyze trends and communicate issues and opportunities to all stakeholders and execution of operational strategies to ensure continuous improvement of service level and qualityTargets - Ensure renewal review and new business quotes completed within the timeline set, achieve retention performance / underwriting target and manage the consumer lines underwriting profitability, administration including operation of the renewal portfolio within UC Consumer LinesPortfolio Management - Assess and manage the account portfolio performance on underwriting referrals as well as continuous review and enhancements of underwriting processes and procedures. This includes system enhancements support to Line of Business to perform UAT as and when required.Relationship Building - Work closely with all stakeholders through frequent communication and constructive collaboration including regular meetings with distribution channels and line of business in achieving the strategic goal and plan for the year.Operational Efficiency and Service Standard - Ensure service standard level agreed with distribution channels and line of business are met (including renewal re-quote and enquiry related to renewals) and manage the workload and provide solutions to issues/ problems that may impact renewal performance.Reporting and Data Quality Management - Complete all UC reports on timely basis for internal and external and ensure the accuracy of data of the reports and statistics.Leadership and Team Development - Lead, motivate, provide technical advice and coach direct report(s) in achieving agreed goal and target set for the year, development of best talents and common underwriting philosophy/cultures.Compliance - Ensure full compliance of internal and external Guidelines including Legal and Compliance, Risk Management Enterprise, BNM and PIAM.Any other duties as assigned.Qualifications:SkillsGood Technical Underwriting Knowledge in Consumer Lines BusinessP & L expertise and strong understanding of financial figures and underwriting principlesStrong communication and interpersonal skills and networkingResult oriented and possess strong analytical skillsComputer literate especially MS OfficeGood grasp of policy wordingsExperienceMore than 8 years relevant experience in the class of businessQualificationsTertiary qualification in any discipline, preferably diploma/Associate in Insurance qualifications (ACII/AMII)
