Skills Energetic with outgoing and pleasant personality to motivate and inspire people to adapt and excel to deliver the Company vision Good team player and strong interpersonal skills Responsibilities: Assist the Area Outlets Manager to develop the overall strategies and initiative for daily shop operations and management Keep accurate records of high value client sales Manage the overall store staffing (work schedules, staff rotations, bank holidays, country holidays, applying internal/conventional/contractual rules) in order to develop the sales. Ensure sales target is consistently achieved and manage overall daily retail shop operations Assist the Area Outlets Manager and coordinate with the back office support activities (cashing purchases, fund collection, unknown mark-downs) and logistics Ensure smooth execution of services taken places at shop and sustain premium brand image at shop level Manage, motivate and provide supervision to staff at shop for excellent product presentation and customer service at all times Handle customers' enquiry on company and / or product information in professional quality Develop a succession planning with Area Outlets Manager. Able to identify and groom the next in line Assist Area Outlets Manager in preparing monthly reports and sales analysis Assist in adhoc matter as and when required Requirements: At least 5 years solid experience in retail operations and managerial position with successful track record, preferably gained from premium luxury retail industry Demonstrate a positive attitude toward customers and co-workers Be aggressive to achieve the sales target Pleasant personality, energetic, proactive, responsible and service oriented Strong communications and excellent customer service skills Proficient in computer skills Good command of spoken and written English - knowledge of other languages relevant to the region would be beneficial
