Hotel Room Sales Manager

• Day-to-day sales activities include telemarketing, sales calls, hotel / serviced residence visits, entertainment, virtual presentations etc.
• Be familiar and effective in the sales process: create rapport, ask open questions, follow up, anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback.
• Acquire new sales leads / prospects and establish new accounts to grow account / client base.
• Foster and develop relationship with existing clients and customers to maintain loyalty.
• Manage leads and enquiries and provide suitable solutions promptly.
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
• Work collaboratively with the Operations team to ensure that we deliver the best to our guests
• Work collaboratively with the Revenue Management team to optimize the rates to the hotel / serviced residence.
• Provide timely responses and communication
• Gather and provide publicly available market information
• Provide timely updates to superior and team on activities and market information
• Achieve various monthly sales targets set to meet overall cluster budget.
• Promote and sign up clients for booker loyalty program
• Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans.
• Compliant with statutory regulations and internal guidelines/SOPs
• Follow up with clients whose payments are outstanding and long overdue.
• Participate in adhoc or promotional client and hotel / serviced residence activities.
• Undertake any other duties as may be assigned by superiors diligently and professionally.

• Able to work independently and very sales driven persoanlity
• Preferrable candidate with hotel room sales experience for corporate

Inter Island Group