About the Role We're looking for a driven Partnerships & Project personnel to plan, grow and manage our network of SPX Service Points. You'll be pitching to potential partners, onboarding new locations, and ensuring top performance across our key partner. Additionally, you will also be driving the growth of our network by identifying potential strategic hotspots, prioritizing the key areas and ensuring the sales team expands accordingly. This role is perfect for someone who thrives on relationship-building, performance improvement, strategic problem-solving and loves tangible project planning. Job Descriptions 1. Pitching & Onboarding Identify and pitch the SPX Service Point programme to potential leads and retail chains. Present value propositions to decision-makers and manage end-to-end onboarding for operational readiness. Negotiate, draft, and manage contracts in compliance with policies and regulations. 2. Relationship Management & Performance Monitoring Manage key accounts to build strong, long-term partnerships. Ensure partners meet or exceed SLAs and KPIs. Track account performance, analyse data to identify gaps, and implement improvements through regular reviews and audits. Negotiate rates and identify opportunities for cost savings. 3. Strategic Planning & Projects Contribute to service point network planning, cost optimisation, and risk management. Using data, identify potential hotspots (including breakdown by priority) and project plan towards achieving full hotspot coverage. Build infrastructure to support on-ground sales team in providing relevant information on hotspots. Monitor and track progress of on-ground sales team, while ensuring we fully understand areas that we are required to place more emphasis on. Develop operation process flow and guidelines within and across the team to ensure the services provided are aligned to the set standards. Ideate ways to increase buyer awareness on buyer self collect. 4. Communication & Collaboration Work with cross-functional teams to align operations with business goals. Maintain professional and effective communication with internal and external stakeholders. Requirements Bachelor's degree in the related field. For partnerships role, 2+ years experience in external relationship management. Strong pitching, negotiation, and relationship management skills. Good communication skills in both written and verbal. Proficient in MS Office; CRM experience is a plus. Show more Show less