Service Administrator

Smiths Detection

Johor Bahru, Johor
Permanent
Full-time

2 months ago

Job Description

Support service related within South Asia submarket with particular focus on ANZ.
Support business operation to ensure all documentation align to business policy.
Response to internal and external enquiries that related to service department.
Inventory collaboration with Supply Chain to ensure spare part fulfilled on time.

Duties & Responsibilities

Provide administration support to all regional offices within in Australia and NZ when NZ Administrator on leave.
Support FSE and RSM with day-to-day activities that required Administration interference.
Respond to customer enquiries by submitting monthly service report from ERP system Service Max.
Process warranty parts claims through NCR ticketing.
Dispatch Work order and update contract when Scheduler not available.
Purchase Order creations using ERP system SAP.
Process invoices and upload into Sharepoint.
Work closely with Inventory Specialist to ensure part order fulfill in timely manner.
Support cross border contracts with Purchase Order, Invoicing and Spareparts.
Support FSE with PPE, cab charges, induction registration and oversea travel booking.
New vendor creation and vendor amendment into system.
Booking couriers.
Support OTI with monthly contract service reports from SVMX.
Maintain and update calibration register for all tools, work closely with Compliance Manager.
Maintain vehicle lease and distribute vehicle information to related managers.
Comply with Smiths business policies by completing all courses on time.
Comply with safety responsibilities.

Diversity & InclusionWe believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.About SmithsAt Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customers' operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.About Smiths DetectionSmiths Detection is a global leader in detection and screening technologies for the protection of people and assets, supporting safety, security and freedom of movement in today's world.

Smiths Detection

Apply Now