QA EXECUTIVE
- Shah Alam, Selangor
- Permanent
- Full-time
- Assist to ensure and enhance the management and implementation of Quality Management System in the laboratory.
- Assist to ensure Quality Manual, Procedures, SOPs, WIs, etc. are appropriately documented and implemented.
- Monitor to ensure all test reports issued meeting the requirements of ISO/IEC 17025 requirements.
- Assist in communicating and follow up with local authorities for various accreditations and certifications.
- Conduct internal audits to ensure compliance of laboratory to QA/QC procedures as per MS ISO/IEC 17025 requirements.
- Coordinate, handle and support external audits (eg. audits from authorities, customers, etc.)
- Coordinate Proficiency Test / Inter-Laboratory Comparison activities to ensure Laboratory's competency.
- Coordinate with Labs for communication improvement, e.g. regular meetings, TEAMS call with branches, etc.
- Responsible for handling customer complaint and communicate with customer if require.
- Responsible to plan and arrange for proficiency test (PT) / inter-laboratory comparison activities to monitor laboratory's competency.
- Responsible to initiate root cause investigation for non-conformities and customer complaints and PT outlier / questionable results and thereby develop an adequate solution to prevent recurrence.
- Assist in providing quality and regulatory related advice to Sales / Laboratory team.
- Assist to coordinate for external training and provide internal training/briefing for Laboratory personnel.
- Overall responsible for managing LIMS for S22, Putatan, Senai Labs and other Labs that will implement LIMS in the future.
- Liaise with IT and Global Supports to ensure LIMS is implemented efficiently in supporting Lab processes and enhance productivity.
- Leading and coordinating for any continuous improvements, LEAN, upgrades and/or customizations related to LIMS.
- Responsible to support, guide and train users for LIMS.
- Responsible to troubleshoot issues related to LIMS.
- Responsible to establish SOP / work instructions for LIMS.
- Bachelor degree in Science or related field from recognized university/college.
- Experience in internal audit or relevant analytical laboratory testing activities is an advantage.
- Knowledge in MS ISO/IEC 17025 requirements.