Finance Shared Service Center Manager
- Kuala Lumpur
- Permanent
- Full-time
The ideal candidate will have expertise in designing shared service models, exceptional leadership skills, and a strong background in financial operations.Key Responsibilities:Center Establishment and Operations:
- Lead the design and implementation of the Finance Shared Service Center, including location selection, infrastructure setup, and technology adoption.
- Develop and execute a comprehensive project plan for the center's establishment.
- Collaborate with key stakeholders to define the scope of services, operational structure, and service level agreements (SLAs).
- Coordinate and ensure timely recoveries for services rendered
- Recruit, onboard, and build a skilled and motivated team to support financial operations.
- Establish a positive and collaborative workplace culture focused on excellence and innovation.
- Define and communicate clear goals, roles, and responsibilities for team members.
- Oversee the transition of financial processes (e.g., accounts payable, accounts receivable, payroll) to the shared service center.
- Implement standardized processes and ensure adherence to best practices.
- Monitor performance metrics to ensure high service quality and efficiency.
- Engage with business leaders to align the center's operations with organizational objectives.
- Act as a change agent to ensure smooth adoption of the shared service model across the organization.
- Provide regular updates to senior management on the center's progress and performance.
- Identify opportunities for process automation and innovation to enhance productivity.
- Drive ongoing improvements in service delivery, leveraging data and stakeholder feedback.
- Ensure compliance with financial policies, internal controls, and regulatory requirements.
- Proactively identify and mitigate risks associated with shared service operations.
- Bachelor's degree in Accounting, Finance, or a related field or equivalent work experience.
- Strong oral and written communication skills (English)
- Experience in setting up and managing financial shared service centers.
- Strong understanding of shared service models, financial processes, and change management principles.
- Expertise in process improvement methodologies.
- Proficiency in accounting software and ERP systems, including Microsoft Excel and other financial modeling tools.
- Excellent leadership, project management, and communication skills.
- Ability to travel up to 10%.