Job Responsibility Handle incoming calls using proper sales and customer service practices throughout the interaction Adopt a consultative approach to understand client needs and recommend suitable products or services that benefits the business Address and resolve customer inquiries within the support scope, directing them to third-party resources or paid consultation options when appropriate Troubleshoot client products to ensure a one-call resolution Job Requirements Min SPM; Fresh Graduates are encourage to apply Min 1 3 years of working experience, especially in the related B2B Sales Excellent in English in terms of verbal, written and comprehension Background: Must have a technical background; in-depth IT knowledge Working hour: 9am - 6pm (based on serving country) WFH arrangement Job Benefits Training provided 5 working days Annual leave & Medical leave Allowance provided Show more Show less