
Senior Salesforce Developer
- Malaysia
- Permanent
- Full-time
- Job type:
Malaysia * Discipline:
Information TechnologyPenang Island, മലേഷ്യPosting date: 11 Aug 2025Reference: 65748Looking to join a life sciences company where your Salesforce expertise will accelerate breakthroughs in global health and transform how innovation reaches the world?Proclinical is seeking a Senior Salesforce Developer to support and enhance Salesforce platforms, ensuring seamless operations and enabling organizational growth. This role involves collaborating with cross-functional teams to optimize performance, security, and business processes. Flexibility to work during US time zones is essential for effective collaboration with stakeholders in that region.Responsibilities:
- Act as Level 2 support for Salesforce, addressing incidents, service requests, and change requests.
- Manage the lifecycle of problems, prevent incidents, and minimize their impact.
- Resolve common system errors, performance issues, and data-related problems.
- Serve as a subject matter expert for sales processes.
- Define, estimate, and implement technical solutions using best practices.
- Customize Salesforce using tools like Lightning Pages, Flow Builder, APEX triggers, and Lightning Components.
- Design and implement custom solutions using Salesforce integration tools such as APIs and middleware.
- Conduct analysis and recommend technology improvements and upgrades.
- Monitor error logs, troubleshoot issues, and enhance user experience.
- Maintain and configure development and test instances for internal sandboxes.
- Document implementations, integration configurations, and best practices.
- Provide training and support to end-users and stakeholders.
- Proficiency in Salesforce development and administration, including Sales Cloud, CPQ, and Manufacturing Cloud.
- Expertise in Salesforce integrations, APIs, and data modeling.
- Required Salesforce certifications: Administrator, Advanced Administrator, Platform App Builder, Developer I (Developer II preferred).
- Strong problem-solving and decision-making skills under pressure.
- Excellent communication and interpersonal skills for engaging with diverse stakeholders.
- Fluency in English, both spoken and written.
- Ability to collaborate across global and cross-functional teams.
- Structured, business-oriented, and capable of working in a multicultural environment.