Client Background: Norway MNC Industry: Ship Management Services Location: KL Sentral Headcount: 1 headcount Tenure: Permanent Remuneration: Basic salary, 16 days annual leave, yearly flexi benefit RM1,500 & many more Responsibilities: Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO) Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline. Keep LCS informed of any irregularities related to RFQs or POs of their customers in the note/email Alert LCS that if the order value exceeds the existing authorised credit limit and policies Actively use system for understanding on customer specific information and requirements For each quote / order processed, ensure specific customer requirements are addressed Follow up with Supply Chain / LCS for any outstanding tasks that are unable to be completed in the same day. Ensure all tasks are accounted for Highlight improvements and process learnings to the team leads/ manager Participate and contribute in team discussion and training Performing miscellaneous job-related duties as assigned Comply the standard process and protocol Required skill(s): Computer Literate (Good in MS Office) Able to prioritize, customer oriented with excellent communication and interpersonal skills. Good planning and organising skills Good analytical skills, attention to detail and meticulous.
