Technical Delivery Lead

Kuala Lumpur
Permanent
Full-time

10 days ago

Job Category: General ManagementDegree Level: Bachelor's degreeJob Description:HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARNIn this role, you will partner with the Market Services team in project planning and governance, track milestones and deliverables, and provide regular updates to internal and external stakeholders. You will foster close collaboration between engineering, R&D, product management, and customer teams to ensure alignment and seamless integration.You will also play a critical role in resource planning, mentoring delivery engineers, identifying process improvements, and applying lessons learned to strengthen delivery efficiency. By championing delivery excellence and customer satisfaction, you will help Nokia deliver world-class Telco cloud infrastructure-supporting the broader mission of transforming global connectivity and enabling digital growth for enterprises.Responsibilities:

Lead Cloud Infrastructure delivery for key customers across the region, ensuring alignment with project scope, timelines, and financial commitments.
Acted as the primary escalation point for critical technical issues, collaborating with cross-functional teams to ensure seamless project execution.
Onboarded both local and remote delivery teams, upholding high-quality standards while optimizing project financials.
Aligned service demand and resource supply between Market Services and Cloud Infrastructure to support effective cost management.
Supported pre-sales activities by validating project scope and pricing for Cloud Infrastructure deliverables.
Proactively identified and mitigated risks related to cost and delivery to prevent overruns.
Maintained accurate project status updates in organizational tools and ensured quality delivery by addressing resource gaps promptly.
Built and nurtured strong relationships with customers and stakeholders to drive satisfaction and successful project outcomes.
Accurate resource forecasting
Manages escalations and drive it to resolution

Qualifications:You have:

Require a bachelor's degree or master's degree with related field
A minimum of 10 to 15 years of experience as a senior leader in project management and services/care delivery
Possess excellent leadership, communication & stakeholder management skills
Highly organized individual with strong focus on driving results
A solid understanding of Kubernetes, Open stack, containers etc.

It would be nice if you also had:

Adaptability to quickly adjust to new technologies, tools, and evolving client requirements
Understanding of cost control and budgeting
Prior experience in leading end-to-end deployment of Telco Cloud solutions
Strong adaptability to quickly learn and integrate new technologies, tools, and respond to evolving client requirements.

About Us:Come create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to workWhat we offerNokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:

One of the World's Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.Join us and be part of a company where you will feel included and empowered to succeed.About the Team: As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

Nokia

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