Customer Service Assistant
- Melaka
- Permanent
- Full-time
- Product consultant
- Safeguard the shop reputation.
- To answer phone call from ABO/customer.
- Back up cashier when necessary.
- Housekeeping.
- Assist in functions organized by the Company.
- Receiving, storing, retrieving and dispatching of goods.
- Stock replenishment.
- Assist in PRS repair, replacement & return of products, ABO resignation and issuance of B/O items.
- Maintain high level of inventory with accuracy.
- Conduct monthly stock-take.
- Maintain good documentation record and proper filing.
- Provide good customer service and maintain good rapport with ABOs.
- Provide timely and relevant feedback to the shop manager.
- Provide the relevant data report to Shop Manager.
- Establish effective Communication with other departments/branches.