Principal Solution Architect
ACI Worldwide
- Petaling, Selangor
- Permanent
- Full-time
- Acts as a recognized technical expert in a strategic business application, technology, industry or ACI service offering. Functions as one of the highest level individual contributors in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Complies with all applicable ACI Time and Expense reporting processes and procedures. Approves and reports all time and expense information by the deadlines.
- Analyzes client's business needs, integrates client's business strategies and recommends appropriate information technology solutions utilizing ACI's methodologies. Conducts analysis of corporate objectives, critical success factors, business functions and processes. Plans, integrates and manages the implementation of new technology.
- Performs a variety of duties involved with managing large, strategic and/or multiple projects.
- Establishes critical success factors for the project(s).
- Develops/improves strategic processes and direction for projects
- Develops project plans and Statements of Work early on in the project life cycle.
- Solves highly technical and complex problems for project(s).
- Guides and provides ultimate technical direction for projects
- May audit projects for adherence to plans.
- Contributes to knowledge management by documenting best practices and forwarding to knowledge management repositories
- Significantly contributes to the regional/product's business development and sales support efforts for a particular territory, industry or account. Aligns business development activities with regional/product's business needs.
- Contributes to the development and execution of overall business and marketing plans
- Identifies new business opportunities
- Meets with prospective, current and former clients describing and defining ACI's services particularly as they relate to area of specialty
- Prepares and presents detailed presentations to extend existing, develop additional and create new client contracts
- Identifies staff that matches client/project need
- Manages projects and balances competing demands in an environment with rapidly changing circumstances and priorities. Responsible for meeting project schedules and deadlines and apprises management of progress.
- Perform other duties as assigned
- Understand and Adhere to all Corporate Policies to include but not limited to ACI Code of Ethics and Global Information Security.
- Bachelor's Degree in Computer Science or relevant studies
- Minimum 8 years of relevant experience
- Strong technical skills in Online and Batch program coding and debugging
- Understanding online transaction processing, worked on financial transaction switches (working knowledge of iEX/OCM24 an advantage).
- Experience in inter-system and application interfaces in SNA and TCPIP connectivity.
- Knowledge with transaction security, EMV; experience working with HSMs e.g. Thales, Atalla, Eracom, etc,
- In-depth knowledge of ISO 8583 (1987 or 1993) message formats
- Experience (preferably to have done certifications) with global card schemes
- e.g. VISA, MasterCard, AMEX, JCB, MEPS
- Experience with CDM, CRM, ATM and POS device-driving
- Understanding of project lifecycle, SDLC
- Experience with Cobol, IBM Assembler, CICS program coding and CICS system configuration.
- Experience in CICS system environment, online application design, problem determination and fixing.
- Experience on the IBM mainframe platform
- Knowledge & suitable experience with products utilizing Online Transaction Processing (OLTP) techniques.
- Technical/Business Skills: An expert in one or more of ACI's methodologies or service offerings such as ISM, PDM, ESP/BAU, Fraud Risk Management Optimization, Advanced Payment Solutions, etc.
- Must have advanced knowledge and training in ACI's software development method (PDM). May be an expert in one or more technical areas such as payment architecture, ACI product architecture, ACI product configuration & operational architecture, global payment network architecture, network architecture or database architecture.
- Possesses global business and information technology knowledge.
- Has ability to develop and execute a business plan.
- Possesses thorough knowledge of business management practices including financial accounting, economics, human resources management, negotiation strategies, business policy and management objectives.
- Has ability to synthesize client business needs into customized IT solutions.
- Demonstrates ability to write and present proposals and make presentations to CIO level clients.
- Must have a strong understanding of the relationship between ACI and its clients.
- Achievement Competencies:
- Must be able to focus on a desired result, set challenging objectives, pursue them tenaciously and meet or exceed those objectives.
- Must ensure that work and information are sufficiently complete and accurate; following up with others to ensure that agreements and commitments have been fulfilled.
- Must be able to manage multiple tasks and balance competing demands in an environment with rapidly changing circumstances and priorities.
- Problem Solving & Risk Management Competencies:
- Must have the ability to anticipate the implications and consequences of risks or business situations and take appropriate action to prepare for possible mitigation actions and or contingencies.
- Must have the ability to identify information needed to clarify a risk or business situation, seeking that information from appropriate sources and use skillful questioning to draw out the information.