Operations Manager | Thai F&B

• Support all pre-opening preparations (recruitment, training, SOP setup, operational readiness)

• Oversee day-to-day restaurant operations with 100% adherence to SOPs and brand standards.
• Lead, train, and motivate a team to maintain high service and food quality standards.
• Train, coach, and discipline staff to deliver a systematic service culture.

• Manage manpower planning and rostering.
• Control inventory, procurement, and food cost to ensure operational efficiency.
• Drive sales and profitability through effective cost control, manpower planning, and inventory management.
• Ensure compliance with health, safety, and hygiene regulations.
• Handle customer feedback and resolve issues professionally to uphold the restaurant’s reputation.
• Prepare and review operational reports, budgets, and forecasts.
• Resolve operational issues and manage customer escalations effectively.

• Minimum 5–10 years of restaurant/food & beverage management experience, preferably in Thai or Chinese Cuisine Restaurants.
• Strong background in structured, SOP-driven F&B operations.

• Strong leadership skills with a track record of building and managing high-performing teams.
• Excellent communication and interpersonal skills.
• Pre-opening or new outlet launch experience highly preferred.

• Proven ability to manage P&L, control costs, and achieve financial targets.
• Hands-on, detail-oriented, and highly adaptable in a dynamic environment.
• Strong customer service orientation with the ability to create memorable dining experiences.
• Flexible to work late shifts on weekends, evenings, and public holidays as required.

• MYR 8,000 - MYR 10,000

• Kah Wai | 012 233 3162 | kahwai.neoh@hunters-in.com

Tap Growth ai