Account Manager

Kantar

Kuala Lumpur
Permanent
Full-time

1 month ago

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.Job DetailsJob summary:Are you inquisitive, creative, hardworking, and driven? Do you enjoy leading a team?If you are, we are looking for an Account Manager to be part our team passionate about bringing compelling levels of insights to our partners and ensuring the long-term revenue growth for Kantar Worldpanel Malaysia.This is an exciting role which will provide you with a blended development focus from on-the-job experience, exposure and exchange of knowledge with others, and more formal education as you look to take the next step in your career.Key Outcomes:Client PartnershipEstablish rapport with your clients to drive and grow the day-to-day relationship with them by learning and understanding their business, key objectives and challenges.Work with a range of client functions from sales teams to insight teams and even board levelClient ServicingDeliver and monitor contractual obligations and client satisfaction, handling issue resolutions and implementing improvements as identifiedHandle relevant training activities for the ClientsCommercial GrowthAssists the Account Director/Commercial Director in monitoring the group’s annual revenue commitments and contribute to team revenue performance by identifying areas of opportunity to develop our service further with your client and producing relevant proposals.Take part on assigned projects which help driving further the expertise and business expansion of Kantar Worldpanel in Malaysia.Insights GenerationWith your team, ensure the production of appropriate analyses and presentations in response to briefs/requests received from clientsDeliver astute presentations with insights/ recommendations that sharply meet the objectives of the brief and applicable to clients’ business.Team LeadershipActive role in mentoring and developing junior team members – sharing knowledge, encouraging a culture of learning.Key Competencies:

4-5 years working experience in Research, Marketing or Advertising – ideally in FMCG industry
A curious mentality and unafraid to have a point of view.
Strong numerical and analytical skills which can be applied in a commercial context.
Professional and courteous in manner, dedicated to providing a good level of service and motivated to find solutions for problems.
Articulate and credible written and verbal communication skills, being comfortable in presentation to large audiences.
Able to cope well with time pressure and make decisions in fast paced circumstances
Excellent client servicing skills and enjoys establishing relationships
Be able to work effectively in a team environment and independently
Well organized with strong level of time management and the ability to optimally plan the workload for own and a small team.
Good command of computer skills, proficient in MS PowerPoint, Excel and Word
Knowledge of various statistical and analytical techniques and/or tools is an advantage.
Demonstrates intellectual and professional integrity.
Good networking skills and service orientation.
Strong desire to motivate and develop others
The candidate will possess a bachelor’s degree.

WHAT’D WE OFFER:

Attractive annual leave (18 days in your first year and 20 days from the third year)
Private health insurance cover
Hybrid working arrangement
Flexi-benefits (for Dental/Optical/Fitness class/Supplement/etc.)
Team bonding activities
Recognition programs.

Why join Kantar?We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.CountryMalaysiaWhy join Kantar?We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

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