
Specialist 4, Employee Relations
- Batu Kawan, Pulau Pinang
- Permanent
- Full-time
- Full spectrum of ER related tasks such as disciplinary matters, staff counselling, grievances handling, labor disputes, domestic inquiries, termination process and other employee relations procedures in compliance with labor laws.
- To be the point of contact for ER related matters – for employees and people managers.
- To conduct and support investigation as well as provide sound recommendations for business and employees.
- To support and provide ER policy/procedure guidance.
- To lead or participate in ER projects.
- To establish and conduct people manager’s training module and other training sessions in relation to ER.
- To draft and execute disciplinary letters and investigation reports.
- Weekly ER/IR reports and disciplinary records tracking.
- To oversee and support leaders on execution of Performance Improvement Plans.
- Bachelor's Degree in Human Resources, Law, o equivalent.
- At least 4-8 years of ER/IR working experience is required.
- Demonstrate sound judgment when evaluating various employee matters.
- Excellent coaching skills to elevate capability around performance improvement, fair and equitable practices and respect in the workplace policies.
- Experience managing grievances, conducting investigations and advising on a wide range of employee relations issues, including manager/employee conflicts or complaints, performance management, behavioral and conduct issues.
- Strong analytical and problem solving skills with ability to organize and analyze data.
- Ability to establish strong relationships at all levels and across functions within the organization.
- Effective listener and persuasive communicator able to influence actions and outcomes.
- Demonstrate knowledge of labor laws.
- Knowledge in union management is an advantage.