Indoor Sales Executive/Coordinator
E-Document Solution Sdn. Bhd.
- Seri Kembangan, Selangor
- Permanent
- Full-time
We are looking for a detail-oriented Sales Coordinator to contribute to the achievement of sales targets by supporting Sales Representatives, coordinating sales activities, and maintaining good customer relationships. The Sales Coordinator's responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, motivating staff, handling administrative duties, and promoting customer satisfaction.To be a successful Sales Coordinator, you should have excellent organizational, administrative, and problem-solving skills. You should also possess strong communication, interpersonal, and customer service skills.DUTIES & RESPONSIBILITIES
- Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
- Ensuring the adequacy of sales-related equipment or material
- Respond to complaints from customers and give after-sales support when requested
- Store and sort financial and non-financial data in electronic form and present reports
- Handle the processing of all orders with accuracy and timeliness
- Inform clients of unforeseen delays or problems
- Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support & promotional material.
- Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
- Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
- Ensuring adherence to laws, regulations, and policies.
- Candidate must possess at least skilled certificate or Diploma in relevant field; certification in sales or marketing will be an advantage.
- Min. 2 years of working experience in sales; experience as a sales coordinator or in other administrative positions
- Good computer skills on MS Office Software - MS Word, Excel & PowerPoint.
- Good administrative, organizational, multi-tasking and problem-solving skills.
- Detailed-oriented, proactive, interactive & responsible person.
- A team player with high level of dedication.
- Excellent verbal and written communication skills in English & Bahasa Malaysia.
- Current knowledge of industry trends and regulations is an advantage.