Business Support
ULD Logistics & Distribution Sdn. Bhd.
- Subang Jaya, Selangor
- Permanent
- Full-time
- Manages warehouse inventory and maintains database.
- Coordinates and schedules the movement of products throughout the warehouse including storage and shipment of finished product.
- Implements daily production and shipping plan, arranging for excess stock to be stored in warehouse
- Manages daily flow of finished products by modifying storage space assignments.
- Confirms availability of items to be shipped by verifying inventory records or conducting inventories of required items.
- Identifies and reports slow-moving product and with approval, arranges for the removal of the product.
- Documents all related activities and completes forms and reports.
- Responsible for day-to-day coordination, execution and tracking of sea import and export. Communicate with carriers, terminals, customs brokers, truckers and oversea agents.
- Ensure all shipment documentations are compliant with customs rules and regulations.
- Establish and maintain effective relationships and communication with customer, clients, carriers, forwarders, customs etc. and ensure an impeccable service.
- Complete customs clearances and ensure full compliance to any relevant regulations.
- Manage documentation flows; This includes all operational transactions such as bills of lading (B/L), packing lists, commercial invoices and certificates of origin, licenses etc.
- Coordinate the collection/delivery processes and manage this until the final destination according to customers’ requirements.
- Handle customers’ inquiries, requests, and complaints related to delivery, billing statements preparations and validations.
- Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information per email.
- Routing qualified opportunities to the appropriate sales executives for further development and closure.
- Other ad-hoc tasks, urgent duties and projects as well as assignments.